Recruiter FAQ

Is Ladders Recruiter really free?
Yes, Ladders Recruiter is completely free. You can post as many jobs as you want and search for candidates-all for free. There is no expiration date and you will not be asked to enter payment information to continue with the service.
Why is my account in pending?
To ensure only valid recruiters and jobseekers access the site, every profile is reviewed by our team. Once your information is approved, you will have full access to use our site. This normally takes no longer than one hour, but if you would like it expedited, please feel free to reach out and we will be happy to help in speeding up the process.
Why was my profile rejected?
To ensure only valid recruiters and jobseekers access the site, every profile is reviewed by our team. While reviewing your recently submitted profile, we found that certain criteria did not meet our requirements. We would be happy to discuss your specific profile with you further, so please, do not hesitate in reaching out to us at Recruiterhelp@theladders.com or 800-871-2574.
How do I get my verification code?
You will receive the verification code via e-mail once you sign up for an account. If you do not receive this e-mail, you can request a resend of it on our site, or you can reach out to us at Recruiterhelp@theladders.com or 800-871-2574, and we will be happy to verify your account for you.
Why is my job in pending and how long will it take to get approved?
All jobs on Ladders are reviewed by our teams to make sure all information has been input properly. After being submitted, your job will be posted and approved within approximately 30 minutes. However, if you ever need this process expedited, please feel free to let us know at Recruiterhelp@theladders.com or call us at 800-871-2574, and we will take care of the approval right away!
Can I have multiple email addresses on one account?
You can only have one e-mail address associated with each account. However, you have the ability to create as many accounts per company as you'd like, allowing you to use different e-mails for each.
Will I be charged for posting?
No. LaddersRecruiter will always allow you to post on a free and unlimited basis. No hidden costs, ever!
How many jobs can I post?
You can post as many jobs as you'd like to your Ladders Recruiter account.
Are there any types of roles I cannot post?
We do not permit any commision only, financial advisor, part-time/contract roles less than 12 months, or jobs with less than $40K in total compensation onto the site.
My company name and e-mail address has changed. I need to edit this information, but the website will not let me do this. What can I do?
These are fields that we can currently adjust only from the backend of our site. Please feel free to reach out to us at Recruiterhelp@theladders.com or 800-871-2574, and we'll make all necessary changes for you.
I can't remember my password, can you help?
No problem! If you've forgotten your password, please click on "I forgot my password" and we'll send you a link to reset it. You can also reach out to us at Recruiterhelp@theladders.com and we'll send you a link to your email.
When I run a search, I am receiving and error page. Why is this happening?
This error could be related to the number of saved searches you have stored on your account. If you have 100 searches saved, you will need to delete some of them to continue. To do so, simply select the 'saved search' dropdown, hover over the search you'd like to remove, and click on the 'X' next to its name. Of course, if you would like help in doing this, do not hesitate in reaching out to us at Recruiterhelp@theladders.com or 800-871-2574.
Does Ladders search require Boolean?
While we are fully Boolean compatible on Ladders, you are not required to use Boolean threads to search the database. Single keywords, job title, and locations will work just fine!
Where can I see the date a resume was posted?
Jobseekers on Ladders pay a subscription to access the site. So unlike other tools that are free for jobseekers, on Ladders you won't need to wade through resumes of candidates who may no longer be interested in learning about your opportunities. Charging our jobseekers helps to ensure the recency of their resume information and dedication to their current job search - allowing you to target the right candidates, faster.
Why was my job rejected?
Please be aware that any commission only, financial advisor, part-time and contract positions less than 12 months, and jobs with total compensation under $40K will not be approved onto our site. If your position does not fall into any of these categories, please let us know at Recruiterhelp@theladders.com or 800-871-2574 and we will look into it for you.
Where can I view my applicants?
In order to view resumes you will need to be logged into your account. After logging in, you can access all candidates by going directly to 'Manage Jobs' and clicking on the number of 'Applies' to be directed to all applicants for your position.
What is FitFinder?
With FitFinder, one of our personally dedicated Talent Specialists will support your hiring efforts by identifying top candidates for your positions faster so you can spend your time making placements. Learn more at FitFinder.